Description : Financial Inclusion Specialist. Company : Catalyst Housing Association. Location : Hybrid remote in London

Salary: 34308

Location: South East London

Weekly Hours: 35

What we’re looking for:

Do you have up to date knowledge of the UK benefit system?

Are you experienced with providing information to the public?

Do you have a good knowledge of social housing and benefits entitlement?

Do you have experience in a customer focused role?

Do you have experience in managing a caseload, creating notes and recording outcomes?

If you do, this role is perfect for you! Here at Peabody, we have an opportunity for a Financial Inclusion Specialist on a 6 month fixed term contract at our Westminster Bridge Road office.

A bit about the role:

As a Financial Inclusion Specialist, you will provide intensive benefits support to Peabody residents. The intention is for a dedicated specialist to work to ideally prevent, but also reduce arrears through income maximisation and challenging inaccurate decisions.

Some of the key results for the role include:

Diagnosing financial and social needs of new tenants and developing and managing new tenant ‘action plans’ in partnership with internal departments.

Providing accurate, up to date records on all relevant systems within a timely manner ensuring that data is up to date, secure, and relevant.

Working with the tenants to educate and empower them on financial matters and develop new approaches to financial inclusion.

Arranging and managing benefits Drop-in Sessions as required

This role will require an Enhanced DBS check.

A bit about us:

Peabody are one of the largest housing associations in the UK.
Our mission is to help people flourish and an important part of this is to ensure that our organisation reflects the wider communities we serve. We want to attract recruit and retain a diverse, inclusive and creative workforce to give us the best opportunity to meet the diverse needs of our residents and customers.

Here just a few of the benefits for working at Peabody:

Flexible and hybrid working (depending on the role)

Up to 30 days’ annual holiday plus bank holidays

Competitive salaries that are benchmarked regularly against current market rates

Two additional paid volunteering days each year

Flexible benefits scheme, including family friendly benefits and access to a discount portal

Are you ready to apply?

To be considered for the Financial Inclusion Specialist, please click on the ‘’ button and submit both your CV and a bit about why we should consider you for the role.

If you need to ask us anything else at all, feel free to drop an email to [email protected] and one of our team will be in touch

Vacancy details:

Discipline:
Social Housing Weekly Hours:
35 Contract type:
Full Time Closing Date:
09/06/2023 23:59:00